Refund Policies
Refund policies for each program are listed below. If you have any questions about these policies please contact the club treasurer.
Club Hockey
REFUND POLICY: ALL payments are non-refundable, including but not limited to tryout fees, deposits, regular season payments, USAH registration, merchandise & equipment, tournament fees, hotels and other accommodations, transportation This policy is effective with any and all payments received Vertical Insure is an independent option available during registration and post-registration as an alternative and covers a variety of circumstances and situations there is a mandatory opt-in or opt-out off during registration post registration this can still be elected by visiting the Vertical Insure website All payments should be sent to: Central Mass Outlaws P.O. Box 465 Worcester, MA 01613 Payment inquiries: CMO@outlawshockey.com ** If you have an issue with an existing payment schedule or payment that was already processed, please email us immediately for resolution ** Outstanding balances may prevent players from participating in team activities. Any and all outstanding balances, either from CMO or previous programs, must be paid in full prior to players participating in any team activities. Unpaid balances can and will be reported to MA Hockey and prevent players from registering with other programs. At the time of registration all families are required to elect or decline coverage. Vertical Insure coverage is also available post-registration using the link below. In exceptional circumstances the CMO Board of Directors may, at it's sole and absolute discretion, approve a full or partial refund. The CMO Board of Directors are under no obligation to approve a refund. All requests for refunds must be submitted in writing and must be approved by the CMO Board of Directors. Any request must be made within 30 days from the event for consideration. Please note that deciding not to play or to play for another program is not grounds for a special refund request. CMO does not receive any confirmation or reporting from Vertical Insure, all communication, registration & claims will come directly from Vertical Insure.
CT Outlaws
same